Performance, Process, and Change

Unreserved Service for Your Business System

    One of the prime challenges facing today’s businesses is delivering performance management where processes are not strategically aligned. Frequently, this leads to performance reporting that lacks comprehensiveness and relevance. Too many businesses are failing to measure the most valuable metrics. We work with you to uncover the true value drivers of your corporate strategy. And we establish the relationships between these drivers, interlinking them to align decision makers at different levels of your organization. This enables us to define the correct, audience-specific activities that will drive value creation. Finally, we put in place steering and monitoring indicators, integrating value-creating processes into your day-to-day business operations. At every step you hold the insights into what you are doing, how you are doing, and why you are doing it. You are, effectively, managing your own success.

    In a climate of continuous change, organizations need to ensure that their business processes are not just executed optimally, but that they can adapt quickly to seize opportunities or meet unique requirements. We champion a systematic approach to value creation. Using methodologies tailored to your needs, we establish holistic internal process management to deliver ongoing improvement. We also use iteration with short improvement cycles to enable continuous assessment and implementation of process improvements on a small-to-wider scale. Each cycle equips you and your teams to sustain continuous improvement of business processes and capabilities — with or without us.

    Personal improvement is only part of the story. The persistent challenge for most organizations is how to create and maintain a culture that sustains optimal performance. A safe, positive work environment is key, but can be difficult to deliver in practice. We set up a culture of collaboration and customization that enables the whole network to feed into improvement activities, without fear of negative repercussions or feeling overlooked. The outcome: a culture in which management and staff work as one unit and an environment where change is valued by all.

We develop and implement tailored-to-demand business systems.  With the support of world-leading skill, talent, and ingenuity, b5 guides you the change, process, and performance needed to become best in class.  Though an approach that offers an ongoing one-to-one collaborative partnership we transfer knowledge and build the skills and abilities needed to sustain your progress and growth.  If you not successful, we are not successful.

Learn more about the Expertise and People that will guide the development of your business process.


We bring the world-leading skill, talent, and ingenuity to guide you through the change, process, and performance needed to become best in class.


We connect and work together to craft partnerships and a gratifying experience.